Terms and Conditions of Service
These terms and conditions establish the legal framework for using DuneGlimpse Productions' services and website. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms. We aim for clear, fair terms protecting both DuneGlimpse Productions and our clients.
Effective Date: July 24, 2024
Version: 1.0
Your agreement to these terms is implicit upon your continued use of our website and engagement with our services. Should you disagree with any part of these terms, please refrain from using our website and services.
For any questions or legal inquiries regarding these Terms and Conditions, please contact our dedicated legal team:
DuneGlimpse Productions Legal Department2847 Sunset Boulevard, Suite 810
Los Angeles, California, 90028, USA
Email: info@duneglimpse.com
Phone: (323) 555-0187
Website Use and User Responsibilities
This section outlines the permissible uses of the DuneGlimpse Productions website and the responsibilities of its users.
Service Provision and Client Obligations
This section details the standards of service delivery by DuneGlimpse Productions and the reciprocal responsibilities of our clients.
Service Delivery Standards
DuneGlimpse Productions is committed to delivering high-quality, professional services as outlined in specific project agreements and contracts. We adhere to industry best practices and strive for excellence in all our engagements, from film rights management to VR content creation. Specific performance expectations and deliverables will be detailed in individual service agreements.
Client Responsibilities
Clients are responsible for providing timely and accurate information, necessary resources, and active collaboration to ensure the successful delivery of services. This includes prompt feedback, adherence to agreed-upon schedules, and designation of appropriate points of contact. Delays caused by client non-compliance may impact project timelines and costs.
Payment Terms and Policies
All payment terms, including invoicing schedules, accepted payment methods, and any applicable late fees or interest, will be clearly stipulated in your service agreement or invoice. Refund policies are determined on a case-by-case basis and are typically outlined within the specific service contract details. Project costs and payment milestones are agreed upon prior to project commencement.
Project Timeline Management
DuneGlimpse Productions manages project timelines diligently, providing regular updates on progress. Any requests for changes, scope alterations, or significant deviations from the original project plan must be submitted in writing and may be subject to review, renegotiation, and potential additional charges. We strive for clear communication throughout the project lifecycle.
Liability, Disclaimers, and Other Legal Protections
This section outlines the limitations of liability, disclaimers, and the procedures for dispute resolution concerning our services and website.
-
1. Limitation of Liability
DuneGlimpse Productions, its affiliates, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
-
2. Service Disclaimers
Our services are provided on an "AS IS" and "AS AVAILABLE" basis. DuneGlimpse Productions makes no warranties, expressed or implied, regarding the services provided, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. We do not warrant that (a) the service will function uninterrupted, secure or available at any particular time or location; (b) any errors or defects will be corrected; (c) the service is free of viruses or other harmful components; or (d) the results of using the service will meet your requirements.
-
3. Force Majeure
DuneGlimpse Productions shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation (including "line-noise" interference), acts of God, war, terrorism, riots, insurrections, fires, floods, earthquakes, epidemics, or strikes.
-
4. Dispute Resolution
In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt to resolve the dispute through direct negotiation. If the dispute cannot be resolved informally, the parties agree to engage in mediation. If mediation is unsuccessful, either party may pursue binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association. The decision of the arbitrator(s) shall be final and binding on both parties. Costs of arbitration shall be shared equally unless otherwise determined by the arbitrator.